In addition to research and patient education responsibilities at UCSF, Jeff Belkora lectures, conducts training sessions and workshops, offers continuing education presentations, and otherwise enjoys teaching and learning with people who share an interest in the topics of leadership, teamwork, and decision-making. For more information about upcoming events, see the public calendar, or use the contact form. Community hospitals, please book Jeff Belkora for CME/grand rounds presentations through UCSF Referral Liaison Services at 1-800-444-2559. All others, please request a presentation using the contact form. Dr. Belkora also trains other professionals to deliver these workshops, please inquire if interested.
FOR AUDIENCES ESPECIALLY INTERESTED IN HEALTH CARE
Patients, providers, payors, employers, employees, family members and caregivers all suffer when patients don't get the care they need and want. All parties can improve the way in which they engage in decisions about health care. The following programs offer key tools and techniques to improve health care decision making.
Guiding Patients to Good Decisions. This workshop teaches health care providers a simple technique for helping patients make good decisions: the SCOPED note. The technique is taught through case study examples, interactive exercises, and discussion.
Promoting Patient Participation in Health Care. Patients have a right to participate in decisions about their care. However, patients diagnosed with a serious condition often go into emotional and cognitive overload. This presentation describes how payors, providers, and patients can work together to promote patient participation, which has been shown to be associated with improved outcomes.
Making Good Decisions in a Family Health Crisis. This workshop teaches patients and caregivers how to make decisions in situations that affect their health and well-being. Participants bring their own decisions to work on using the SCOPED approach and are provided with an overview, coaching, templates and prompt sheets. The content of this workshop can also be adapted for patients are experiencing information overload, or face conflicting or inadequate information and advice. Employers and other organizations may wish to offer this workshop for employees or other stakeholders facing personal or family health care decisions.
Seven Steps to Survive. This presentation teaches patients and caregivers how to navigate the journey from diagnosis to treatment, using a seven-step framework. Inspired by dozens of real examples and case studies, patients, family members, support team members, and caregivers all learn what it takes to maximize their chances of getting the treatment they need and want. Employers and other organizations may wish to offer this workshop for employees or other stakeholders facing personal or family health care decisions, alone or in combination with "Making Good Decisions."
FOR GENERAL AUDIENCES
Decision making principles, tools and techniques have been stress-tested in medical environments and found to contribute to reduced confusion, anxiety, and conflict. Decision tools are portable to other high-stakes situations where decisions determine people's well-being. The following programs offer decision tools and techniques to advisers, agents, bankers, brokers, coaches, consultants, counselors, educators, executives, lawyers, managers, ministers, parents, professors, realtors, salespeople, social workers, teachers, and therapists.
Making Good Decisions in a Crisis. This workshop introduces the SCOPED approach to making better decisions. The material is suitable for general audiences, and can also be fine-tuned to focus on topics of interest to specific audiences. Participants bring their own decision problems to work on using the SCOPED approach, and are provided with an overview, coaching, templates and prompt sheets.
Guiding People to Good Decisions. The workshop is suitable for all professionals (see list above) who are experts in a technical field, and are entrusted with the care of people who need their information and advice in order to make complex, high-stakes decisions. This workshop teaches a simple technique for helping people make good decisions: the SCOPED note. The technique is taught through case study examples, interactive exercises, and discussion.
TESTIMONIALS
Selected comments from recent workshop participants:
“ I learned more in the first half hour of this class than I learned in an entire day in another course!”
"This workshop got me started on writing things down rather than doing everything in my head"
"Taking time to use a model like SCOPED brings out details and clarity in thinking before deciding."
“I will put this SCOPED checklist on the wall in the kitchen - so I get it into my head”
"I learned a skill on how to break down elements in decision making to come to an informed decision right for me."
"I truly appreciate the efficient, yet effective, means of getting to the heart of the decision quandaries people are facing."
"The workshop is very well organized. Took me out of my space and made me participate with others. I realized that I can be effective and gain support in my health decisions and for my other members of family in this form. I would definitely recommend it. Very excellent use of time and energy. Excellent and soulful."
“I am very pleased to have the SCOPED checklist for future needs”